Exchange/Refund Policy

What is your Exchange/Refund Policy?

Customers can initiate Exchange/Refund request for their order within 7 days of the date of order delivery by contacting our Customer Support.

Request for Cancellations are not allowed for, confirmed/prepaid orders, custom orders, or wholesale orders. Returns will be accepted under the following conditions:

  • Defective/Damaged Product
  • Product significantly different from the Product’s Specifications
  • Wrong Color/ Size/ Style
  • Incorrect Quantity
  • Wrong Product Delivered
  • Part of Product is missing
  • Non-receipt of Invoice / Warranty

Returns will not be accepted under the following conditions:

  • Product is damaged due to misuse/overuse
  • Consumable Product
  • Returned without original packaging including, price tags, labels, original packing, freebies and other accessories.
  • Serial Number is tampered
  • Defective products that are covered under Seller/Manufacturer’s warranty and reported after 10-days.
  • Damaged products reported after 2-days.
  • Product or box is damaged due to misuse or incidental damage because of malfunctioning of product.
  • Product is used or worn or altered